FAQs

Questions Related to our Privacy Policy

What does this privacy policy cover?

This privacy policy covers the collection and use of information from any device used to access or connect to TECHNOFLAG branded websites, services, and software, as well as many websites owned by or affiliated with TECHNOFLAG and operating under different names. This policy does not apply to information about you collected by third party websites and offerings linked to or otherwise accessible from TECHNOFLAG, which is subject to their own privacy policies.

Does TECHNOFLAG share my personal information?

TECHNOFLAG may share your personal information in limited circumstances, including when we have your consent to do so or when sharing is necessary to protect TECHNOFLAG or comply with the law. Our agents and contractors may have access to your information, but only to perform services for TECHNOFLAG. We do not sell or rent your personal information to third parties.

How do you use the information to target ads and content?

TECHNOFLAG uses the information to operate and improve our services, fulfill your requests, and communicate with you, conduct research, and personalize content and ads provided to you. Often, an ad you see online is customized based on the content of the site. For example, you may see sports-related ads on a sports site. We may also select an ad based on our knowledge of the audience we think may be looking at that page. This is often done with publicly available and/or aggregated demographic information, or it may be done with analysis of the aggregated traffic on a particular website, or by using the registration data or other household data you have provided or that we have acquired from other companies.

What are behavioral advertising and its impact on my privacy?

In addition to customizing advertisements for you based on the subject matter of the page you are visiting, demographic data, or information you have already provided to TECHNOFLAG, some ads may be targeted based on your activity on sites in the TECHNOFLAG Advertising Network. When you visit these sites, you may receive a “cookie” that helps us note, in an anonym zed way, that your browser visited that site. TECHNOFLAG Advertising may use information about your activity on the TECHNOFLAG Advertising Network to display ads that are more relevant. Note that the information shared with the advertising network is always with a unique identifier, not personally identifiable information, such as your name or email address. Our ad visibility profile viewer allows you to see how the information we collect about your visits within the TECHNOFLAG Advertising Network is categorized into the interest segments used to select the ads displayed. You can also opt-out of targeted ads. Please note that you will still receive ads; however, they will no longer be tailored based on your activities.

What choices does TECHNOFLAG offer to control my information?

TECHNOFLAG provides you with access to your registration information, any billing or shipping information, the ability to edit your information at My Acc. as well as the ability to cancel TECHNOFLAG fee-based services. Visit  TECHNOFLAG Marketing Preferences to make choices about how your information may be used to provide marketing offers to you. Please note that these preferences do not apply to communications that are directly related to your registration with TECHNOFLAG or the fulfillment of a specific transaction you have requested (for example, a service advisory from TECHNOFLAG or an acknowledgment of a purchase). Visit  TECHNOFLAG Advertising and Privacy to learn more about online advertising and your related choices. Some TECHNOFLAG services ( TECHNOFLAG search, for example) may offer you the ability to control what information is collected or used specifically to those services.

How do the TECHNOFLAG brands respond to “Do Not Track” browser signals?

Some web browsers may transmit “Do Not Track” signals to the websites and other online services with which the browser communicates. Currently, there is no standard that governs what, if anything, websites should do when they receive these signals and TECHNOFLAG currently does not take action in response to these signals. If and when a standard for responding to browser “Do Not Track” signals is established, we may revisit our policy on responding to these signals.

Does TECHNOFLAG read my private communications?

TECHNOFLAG may use information about your use of certain communication tools (for example, TECHNOFLAG e-mail or TECHNOFLAG Instant Messenger); however, TECHNOFLAG does not read your private online communications when you use these communication tools without your consent.

With your consent, TECHNOFLAG will automatically scan data at rest in select products and services, such as Alto Mail, in order to optimize features and functionality. This may include, for example, an organization of messages, reminders, suggestions or special offers.

Who can I contact with questions about my privacy?

If you have any questions, please email us. For immediate assistance with TECHNOFLAG products and services or your TECHNOFLAG account, please visit TECHNOFLAG Help, where you can find answers to many common questions. Here, you can find assistance with error messages, connection problems, billing, or using TECHNOFLAG products and services. Users on qualified plans can chat live with a Member Services consultant by clicking the “Contact TECHNOFLAG ” link at the bottom of the page.

Questions Related to our Terms of Service

What are the TECHNOFLAG Terms of Service?

The TECHNOFLAG Terms of Service (TOS) is a contract between you and TECHNOFLAG. It covers your use of TECHNOFLAG free and fee-based websites and services. Some of our websites and services also include supplemental terms. By using our services or registering with us, you are agreeing to comply with the TOS and any supplemental terms.

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